Service Request Ticket - # 53823

Service Request Information

CONTACT Name Glasenapp, Gary   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jun 03, 2014 03:30 PM
Department The Research Institute Phone 88771
Location Email glaseng@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20130811[Edit Inv] (opens in a new window) Bldg/Room ITC 007
Service Tag DTFCD12 Description Dell Latitude E6440 Intel i7-4600M(2.9GHz 4M)
Serial No. DTFCD12 Location PDR

CPU Intel Core i7-4600M(2.9 GHz, 4M) 4thGEN


OS Windows 7 Pro Software MS office Pro Plus 2013 from P0094056

Wired NIC EC:F4:BB:30:7E:EA


Wireless NIC C4:D9:87:B8:F8:DA


Bluetooth NIC C4:D9:87:B8:F8:DE

TECHS Submitted by Sarah Pettigrew Contact spettigrew12@wou.edu 88925
Primary Technician Contact goodeld@wou.edu 88122

Tracking

Entered by Date Memo
Dale Goodell
Email

Public
Entered by Date Memo
Dale Goodell Jul 15, 2014 01:03 PM 
Status changed from (1) Pending to (5) Completed
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Dale Goodell Jul 11, 2014 10:24 AM 
Task reassigned to Dale Goodell.
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Megan Thibeault Jun 25, 2014 04:02 PM 
****This is an outgoing email****
Hi Gary,

We were just following up with you regarding a
service request that we have for you.  (#53823)

Description: NEW EQUIP SETUP: A Dell laptop, dock,
and monitor need to be setup and delivered to TODD
223. (Order #7741)

I was wondering when you would be available this
week or next week to get your new set up to you. 

Thanks,
Megan Eichler
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Public
Megan Thibeault Jun 25, 2014 04:01 PM 
Task reassigned to Megan Eichler.
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Babatunde Idahor Jun 25, 2014 03:26 PM 
Task reassigned to New Equip. Setup.
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Babatunde Idahor Jun 25, 2014 03:24 PM 
Left VM
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Babatunde Idahor Jun 25, 2014 03:24 PM 
Task reassigned to Babatunde Idahor.
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Lexie Widmer Jun 11, 2014 02:56 PM 
Task reassigned to New Equip. Setup.
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Lexie Widmer Jun 11, 2014 09:16 AM 
Left VM.
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Adam Fyffe Jun 11, 2014 08:36 AM 
Task reassigned to Lexie Widmer.
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Dale Goodell Jun 09, 2014 03:58 PM 
Task reassigned to New Equip. Setup.
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Dale Goodell Jun 09, 2014 03:58 PM 
Priority changed from (2) High Priority to (3) Priority.
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Dale Goodell Jun 09, 2014 03:58 PM 
Equipment is ready to be deployed.
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Dale Goodell Jun 05, 2014 10:10 AM 
Equipment is configured and ready to deliver. 
Gary is our until Monday, 6/9/14.
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Dale Goodell Jun 04, 2014 02:36 PM 
Task reassigned to Dale Goodell.
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Dale Goodell Jun 04, 2014 02:36 PM 
Priority changed from (3) Priority to (2) High Priority.
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Sarah Pettigrew Jun 03, 2014 03:30 PM 
NEW EQUIP SETUP: A Dell laptop, docking station, and monitor need to 
be setup and delivered to Gary Glasenapp in TODD 223. The WOU # of 
the laptop is 20130811[Edit Inv]. The WOU # of the monitor is 20130812[Edit Inv]. The 
WOU # of the docking station is 20130831[Edit Inv]. The equipment is on the 
counter in ITC 008.
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