Service Request Ticket - # 53826

Service Request Information

CONTACT Name Groshong, Cara   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jun 03, 2014 04:22 PM
Department Advancement & Foundation Phone 88148
Location Email groshonc@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Printer Edit WOU # 20131033[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Xerox ColorQube 8870/DN Color Printer
Serial No. XFL142537 Location PDR Broken

Model P8860/DN Hostname
Notes Color Printer, 40 ppm, 2400 Finepoint Image Quality, 512 MB Memory, Ethernet, USB, 1X525 Letter/Legal Input Tray, Two-Sided Printing, Na Pwr Cord, NOT STUDENT TECH and NOT PAGEPACK IP: Was replaced with WOU#20150421 Ink/Toner Refill

Wired NIC 9C:93:4E:4D:97:83

TECHS Submitted by Sarah Pettigrew Contact spettigrew12@wou.edu 88925
Primary Technician Contact thibeaultm@wou.edu 88925

Tracking

Entered by Date Memo
Megan Thibeault
Email

Public
Entered by Date Memo
Megan Thibeault Jun 05, 2014 01:42 PM 
Status changed from (1) Pending to (5) Completed
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Megan Thibeault Jun 05, 2014 01:42 PM 
delivered and set up
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Sarah Pettigrew Jun 03, 2014 04:22 PM 
NEW EQUIP SETUP: A network printer needs to be setup and 
delivered to Cara Groshong. The printer is for University 
Advancement on the 1st floor of the Cottage. This is replacing 
WOLF WOU# 20091189[Edit Inv]. The WOU # of the new printer is 20131033[Edit Inv]. 
The printer is on the counter in ITC 008.
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