Service Request Ticket - # 53831

Service Request Information

CONTACT Name Enright, Eric   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jun 04, 2014 08:58 AM
Department The Research Institute Phone 89214
Location Email enrighte@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20121148[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag 6VTJKX1 Description Dell Latitude E6430, IntelCore i7, 2.7GHz, 6M Cach
Serial No. 6VTJKX1 Location PDR

CPU Intel Core i7-3740QM(2.7GHz, 6M cache)


OS Windows 7 Pro, 64 bit Software Win 8 Pro 64bit downgraded to WIN 7 Pro, MS office Pro Plus 2013 from P0090519 downgraded to Pro Plus 2010

Wired NIC F0:1F:AF:1A:35:EC


Wireless NIC BE:85:56:BC:29:DA


Bluetooth NIC 24:FD:52:2E:DB:0F

TECHS Submitted by Katie Halvorson Contact khalvorson08@wou.edu 88925
Primary Technician Contact lwidmer11@wou.edu 88925

Tracking

Entered by Date Memo
Lexie Widmer
Email

Public
Entered by Date Memo
Lexie Widmer Jun 04, 2014 10:18 AM 
Status changed from (1) Pending to (5) Completed
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Lexie Widmer Jun 04, 2014 10:18 AM 
enrighte has been added to both.
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Lexie Widmer Jun 04, 2014 09:31 AM 
Task reassigned to Lexie Widmer.
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Katie Halvorson Jun 04, 2014 08:58 AM 
they need admin rights on two laptops to install
some new software for new projectors they got.

20101095[Edit Inv]
20121148[Edit Inv]

He is around most of the day.
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