Service Request Ticket - # 53840

Service Request Information

CONTACT Name Student, Student   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jun 04, 2014 06:22 PM
Department Phone 88925
Location Email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20110108[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Dell Optiplex 990 SFF, Intel Core i5 2400(3.1GHz,
Serial No. 34KKZQ1 Location PDR

CPU Intel Core i5-2400(3.1GHz,6M,TV-x)


OS Unknown Software Win 7 Pro, bundled with Roxio Creator and CyberLink PowerDVD, MS Office Pro Plus 2010 from P0081747 installed as Office Pro Plus 2007

Wired NIC 78:2B:CB:B3:95:36

TECHS Submitted by Kevin Thibeault Contact kthibeault11@wou.edu 88925
Primary Technician Contact creno11@wou.edu 88925

Tracking

Entered by Date Memo
Craig Reno
Email

Public
Entered by Date Memo
Craig Reno Jun 05, 2014 08:43 AM 
Status changed from (1) Pending to (5) Completed
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Craig Reno Jun 05, 2014 08:43 AM 
Cable wasn't fully plugged in
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Craig Reno Jun 05, 2014 08:32 AM 
Task reassigned to Craig Reno.
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Kevin Thibeault Jun 04, 2014 06:23 PM 
Contact Info: Stephanie Madrado,v00305733,smadrado11@wou.edu
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Public
Kevin Thibeault Jun 04, 2014 06:22 PM 
Student cannot log in, and says the computer cannot 
log in to the server
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