Task reassigned to Lori Burgeson.

Admin rights and local printer were set up by 
Vikas

Task reassigned to Nick Moore.

she wasn't there this morning for the install. if 
someone wants they can bring the computer back to 
her later today.

Task reassigned to Nick Moore.

Priority changed from (3) Priority to (2) High Priority.

Called again this morning. If someone could call
her letting her know when someone will be over
there that would be great. She doesn't want to be
forgotten. Phone:  88335

She called today and she is around till 4 for
someone to come over.

Available tomorrow or Thursday afternoon 1-3 

Task reassigned to Dyl Karbia.

Sent an e-mail to confirm if the software has been 
procured by here department.

I spoke with Martha regarding her machine again
and she informed me that she haven't had the time
to talk to the vendor she purchase those special
software.I am still waiting on her feedback before
re-imaging the machine.

I was able to get hold of Martha today. She ask me
to come over at 1:00pm and brief her with the
status of her machine. The machine need to be
re-image but she have some special software on her
system. I need to make some proper inquiries 
before re-imaging the system. 

Nevermind, tried that command and a few other things. Still having 
issues. Probably should just reimage.

AS Craig rightly stated the computer is in my
possession. I did several trouble shooting on the
system trying to figure out the problem. I realize
that there is a virus that attack the system and
it disable the network ports on the system. I did
several research online about solving the problem
but those hint that was given I tried several of
them but it just couldn't solve the problem. I met
with the user today and informed her that the only
solution in solving the problem with her compute
is to re-image the system. I asked her if she had
the installation disk for those special software
on her system. She said she have all the disk
available. We made an appointment to meet tomorrow
at 3:00pm so she can backup her files save locally
on the system before working on the machine.  

Task reassigned to Dyl Karbia.

Task reassigned to UCS Tech.

Doesn't seem like it is an issue with the port, it is getting link 
light.I tried a few things to try and get a network connection, but 
none of them worked.
She wasn't there when I took a look at the computer, so I 
couldn't ask to bring it back to the office for further testing.

Martha is in MA 328 and called me to say her 
workstation has intermittently said 'no connection 
to server' over the last couple of days. Reassign 
this ticket to me if her workstation NIC doesn't 
have show a link light.