Service Request Ticket - # 53854

Service Request Information

CONTACT Name Keulks, Gavin   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jun 05, 2014 11:06 AM
Department Humanities Division Phone 88519
Location Email keulksg@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Printer Edit WOU # 20111185[Edit Inv] (opens in a new window) Bldg/Room NS 203
Service Tag Description Xerox 4600/DT printer
Serial No. XLT279780 Location For NS Faculty Use-Replaced W#20130097

Model 4600/DT Hostname ns204.wou.edu
Notes 55ppm, Network, 2X550 Sheet Input Tray, Automatic Two-Sided Printing, 110V 140.211.64.59 Printer Maint: 4600 110V fuser from VISA2012003370 APRIL2013 SR50023; 4600 Maintenance Kit #115R00069 from VISA2013003961 APRIL2014 SR53323, 4600 Transfer Roller #022N02478 from VISA2014004241 NOV2014 SR53854; Feeder roller kit and transfer roller from VISA2015004894 NOV2015; Maint kit from VISA2015004893 NOV2015 IP: 140.211.76.80 Ink/Toner Refill

Wired NIC 00:00:AA:D8:A4:F9

TECHS Submitted by Megan Thibeault Contact thibeaultm@wou.edu 88925
Primary Technician Contact thibeaultm@wou.edu 88925

Tracking

Entered by Date Memo
Megan Thibeault
Email

Public
Entered by Date Memo
Megan Thibeault Nov 13, 2014 10:01 AM 
Status changed from (1) Pending to (5) Completed
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Megan Thibeault Nov 13, 2014 10:01 AM 
replaced the transfer roller.
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Megan Thibeault Nov 05, 2014 09:46 AM 
****This is an email****
Hi Megan,

We'll have to do it next Monday because my
assistant and I are both traveling this week. Want
to do Monday at noon?

Thanks!
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Megan Thibeault Nov 05, 2014 09:31 AM 
****This is an email****
Gavin,

I have a new part for Grendel that I want to come
replace but I know that you also have new toner.
The new part should not be installed without the
new toner. When would be a good time for me to
come by?

Thanks!
Megan
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Megan Thibeault Oct 23, 2014 08:56 AM 
PR8075
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Megan Thibeault Oct 23, 2014 08:48 AM 
needs new transfer roller
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Megan Thibeault Aug 04, 2014 08:36 AM 
PR 7896
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Megan Thibeault Jun 06, 2014 02:33 PM 
19748223
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Megan Thibeault Jun 05, 2014 11:06 AM 
Grendel needs to come back to my desk.. Its having
some strange issues.
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