Service Request Ticket - # 53861

Service Request Information

CONTACT Name Swart, Emily   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jun 06, 2014 09:10 AM
Department Advancement & Foundation Phone 88281
Location Email swarte@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20070663[Edit Inv] (opens in a new window) Bldg/Room ITC 007
Service Tag Description Dell Latitude D630 Intel Core 2 Duo, 2.20GHz, 800M
Serial No. F828TF1 Location UCS

CPU Intel Core 2 Duo T7500(2.2GHz,4M L2,800MHz)


OS Unknown Software MS Windows Vista Business downgraded to WIN XP Pro, MS Office Pro Plus from P0064975 installed as Office Pro 2003

Wired NIC 00:1C:23:3C:E0:86


Wireless NIC 00:1C:BF:CA:40:66

TECHS Submitted by Alyssa Little Contact alittle11@wou.edu 88925
Primary Technician Contact creno11@wou.edu 88925

Tracking

Entered by Date Memo
Craig Reno
Email

Public
Entered by Date Memo
Craig Reno Jun 06, 2014 09:31 AM 
Status changed from (1) Pending to (5) Completed
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Craig Reno Jun 06, 2014 09:31 AM 
Gave admin rights
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Craig Reno Jun 06, 2014 09:13 AM 
Task reassigned to Craig Reno.
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Alyssa Little Jun 06, 2014 09:10 AM 
Needs admin rights on laptop
She will be available from now until about 11:30
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