Service Request Ticket - # 53869

Service Request Information

CONTACT Name Student, Student   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jun 06, 2014 11:47 AM
Department Phone 88925
Location Email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Printer Edit WOU # 20100786[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Xerox Phaser 8860 DN Color Laser Printer #8860/DN
Serial No. HAV504552 Location PDR

Model P8860/DN Hostname apsc2.wou.edu
Notes 140.211.64.14 Metered Pin:9483 PAGEPACK Ink/Toner Refill Black:108R00800 Blue:108R00797 Yellow:108R00799 Magenta:108R00798

Wired NIC 00:00:AA:D6:4A:ED

TECHS Submitted by Max McEvilly Contact mmcevilly13@wou.edu 88925
Primary Technician Contact thibeaultm@wou.edu 88925

Tracking

Entered by Date Memo
Megan Thibeault
Email

Public
Entered by Date Memo
Megan Thibeault Jun 06, 2014 12:11 PM 
Status changed from (1) Pending to (5) Completed
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Megan Thibeault Jun 06, 2014 12:11 PM 
Task reassigned to Megan Eichler.
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Megan Thibeault Jun 06, 2014 12:11 PM 
Changed some settings on krusty-good to go
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Max McEvilly Jun 06, 2014 11:47 AM 
The color printer in the apsc lab will only print
in black and white. The print preview shows a
black and white image when printing from some
programs and shows a color image when printing
from other programs. I've tried to print from
multiple computers with the same result
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