Service Request Ticket - # 53870

Service Request Information

CONTACT Name Mansayon, Christopher   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jun 06, 2014 01:13 PM
Department Library & Media Services Phone 88441
Location Email mansayonc@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20050196[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Inspiron 6000, Intel Pentium M Processor 730
Serial No. 860BY71 Location PDR

CPU Pentium M 730 1.6GHz


OS Unknown Software

Wired NIC 00:12:3F:DE:1A:B9

TECHS Submitted by Katie Halvorson Contact khalvorson08@wou.edu 88925
Primary Technician Contact afyffe07@wou.edu 88925

Tracking

Entered by Date Memo
Adam Fyffe
Email

Public
Entered by Date Memo
Adam Fyffe Jun 11, 2014 08:33 AM 
Status changed from (1) Pending to (5) Completed
 Add Attachment
Adam Fyffe Jun 11, 2014 08:33 AM 
cleaned up and returned.

Really old computer and should be replaced.
 Add Attachment
Adam Fyffe Jun 09, 2014 08:34 AM 
I have laptop now
 Add Attachment
Adam Fyffe Jun 09, 2014 08:12 AM 
Task reassigned to Adam Fyffe.
 Add Attachment
Katie Halvorson Jun 06, 2014 01:13 PM 
checkout laptop is not updating.  It was saying it
was updating but not actually doing anything.  It
gives the students 40mins temporary access of
wireless but never gets them online.  Multiple
users have had the same issue with the computer. 

The laptop is at the checkout desk.
Add Attachment