Service Request Ticket - # 53873

Service Request Information

CONTACT Name Student, Student   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jun 07, 2014 05:15 PM
Department Phone 88925
Location Email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20100135[Edit Inv] (opens in a new window) Bldg/Room UNK unknown
Service Tag 277WMM1 Description Dell OptiPlex 960 SFF E8500 (3.16Hz,6M,1333FSB)
Serial No. 277WMM1 Location

CPU Unknown


OS Unknown Software WIN 7 Pro downgraded to WIN XP Pro,Roxio Creator Dell Edition 10.3 and Cyberlink Power DVD 8.3 bundled with PC, MS Office Pro Plus 2010 license from P0076561 installed as Office Pro Plus 2007

Wired NIC B8:AC:6F:8B:05:31

TECHS Submitted by Max McEvilly Contact mmcevilly13@wou.edu 88925
Primary Technician Contact afyffe07@wou.edu 88925

Tracking

Entered by Date Memo
Adam Fyffe
Email

Public
Entered by Date Memo
Adam Fyffe Jun 09, 2014 08:34 AM 
Status changed from (1) Pending to (5) Completed
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Adam Fyffe Jun 09, 2014 08:34 AM 
needed a restart
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Adam Fyffe Jun 09, 2014 08:11 AM 
Task reassigned to Adam Fyffe.
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Max McEvilly Jun 07, 2014 05:15 PM 
When logging into computer #20100135[Edit Inv] it brings up
an error message that reads "there are currently
no logon servers available to service the logon
request"
I've made sure the cables were fully plugged in at
both ends
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