Service Request Ticket - # 53880

Service Request Information

CONTACT Name Pardew, Mickey   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jun 09, 2014 04:10 PM
Department Deaf Studies and Professional Studies Phone 88765
Location Email pardewm@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Printer Edit WOU # 20080297[Edit Inv] (opens in a new window) Bldg/Room SSC 166
Service Tag Description HP Laserjet P4515X Printer #CB516A#ABA
Serial No. CNDY212321 Location replacing W#980487 GUPPY(orig. ED142)

Model CB516A Hostname guppy.wou.edu
Notes duplexing, 2nd 500 sheet tray original printer IP:140.211.118.57 Ink/Toner Refill

Wired NIC 00:1E:0B:1B:2C:17

TECHS Submitted by Shandelle Plasker Contact peppers@wou.edu 88956
Primary Technician Contact burgesonl@wou.edu 88955

Tracking

Entered by Date Memo
Lori Burgeson
Email

Public
Entered by Date Memo
Lori Burgeson Jun 10, 2014 09:33 AM 
Status changed from (1) Pending to (5) Completed
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Lori Burgeson Jun 10, 2014 09:33 AM 
User has been added to printer
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Shandelle Plasker Jun 09, 2014 04:10 PM 
Mickey wants to use the Krusty Ed Guppy printer in
the education building. When trying to add her to
it it gives and error and wants her to have rights
to it. The printer she normally uses is the
printer right next to this one and does not print
as good as this one so she wants to print from the
Krusty Ed Guppy.
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