Service Request Ticket - # 53889

Service Request Information

CONTACT Name DelloStritto, Mary Ellen   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jun 10, 2014 10:41 AM
Department Behavioral Sciences Division Phone 89657
Location Email dellostm@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Printer Edit WOU # 20101361[Edit Inv] (opens in a new window) Bldg/Room WUC 106
Service Tag Description Xerox Phaser 3600DN Mono Laser Printer
Serial No. MHB899843E Location Abby House, Primary Printer

Model P3600/DN Hostname
Notes 40ppm, PS3, 128MB Memory Network Print, Duplex 110V NOT STUDENT TECH PRINTER Maint Repair: Phaser3600 ELA unit feed 3X5 part#022N02286 SR#50025 MAY2013, Pickup Roller Large capacity Feeder part#022N02177 SR50025 MAY2013 IP:140.211.118.5 Ink/Toner Refill std blk:106R01370, High blk: 106R01371

Wired NIC 00:00:AA:BE:81:AB

TECHS Submitted by Nicole Crane Contact ncrane10@wou.edu 88010
Primary Technician Contact creno11@wou.edu 88925

Tracking

Entered by Date Memo
Craig Reno
Email

Public
Entered by Date Memo
Craig Reno Jun 10, 2014 11:24 AM 
Task reassigned to Craig Reno.
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Craig Reno Jun 10, 2014 11:24 AM 
Status changed from (1) Pending to (5) Completed
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Craig Reno Jun 10, 2014 11:24 AM 
Had a couple jobs stuck in the print queue, and printer was frozen. 
Deleted jobs and restarted printer,  Works now, will need new toner 
soon.
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Nicole Crane Jun 10, 2014 10:41 AM 
The printer in Abbys House is saying it is 
offline. They restarted the printer and it is 
still showing the same error message.
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