Service Request Ticket - # 53922

Service Request Information

CONTACT Name Townsend, Kimber   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jun 12, 2014 04:11 PM
Department College of Education Phone 88082
Location Email townsendk@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Printer Edit WOU # 20111150[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Xerox ColorQube 8570/DN Color Printer
Serial No. XFN129181 Location PDR 2023 Giveaway

Model 8570/DN Hostname
Notes Color Printer, 40 ppm, 2400 Finepoint Image Quality, 512 MB Memory, Ethernet, USB, 1X525 Letter/Legal Input Tray, Two-Sided Printing, NOT A STUDENT TECH PRINTER Ink/Toner Refill

Wired NIC 9C:93:4E:02:75:2C

TECHS Submitted by Shandelle Plasker Contact peppers@wou.edu 88956
Primary Technician Contact thibeaultm@wou.edu 88925

Tracking

Entered by Date Memo
Megan Thibeault
Email

Public
Entered by Date Memo
Megan Thibeault Jun 13, 2014 02:10 PM 
Status changed from (1) Pending to (5) Completed
 Add Attachment
Megan Thibeault Jun 13, 2014 02:10 PM 
Did some cleaning pages. Printer seems to be printing just fine 
now.
 Add Attachment
Shandelle Plasker Jun 12, 2014 04:11 PM 
 She needs someone to come down and trouble shoot
her colored printer. When she goes to print it
makes really loud noises and shakes a lot. Then
when it prints it has ink smudges everywhere. She
is available 8AM to 5PM every day and would like
to contacted by office phone.
 Add Attachment