Service Request Ticket - # 53925

Service Request Information

CONTACT Name Saffell, Tamie   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jun 13, 2014 09:41 AM
Department Student Success & Advising Office Phone 88057
Location Email saffellt@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20121238[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description iMac, 21.5-inch, Intel Core i5, 2.7GHz, Quad core
Serial No. D25KV2VQDNML Location PDR

CPU Intel Core i5(2.7GHz Quade-core, 6MB L3)


OS MAC OS X 10.14 (Mojave) Software MS Office 2011 Std for MAC from P0090649

Wired NIC 10:DD:B1:CF:BF:18


Wireless NIC EC:35:86:48:1E:96


Bluetooth NIC EC:35:86:48:1E:97

TECHS Submitted by Alyssa Little Contact alittle11@wou.edu 88925
Primary Technician Contact creno11@wou.edu 88925

Tracking

Entered by Date Memo
Craig Reno
Email

Public
Entered by Date Memo
Craig Reno Jun 13, 2014 10:32 AM 
Status changed from (1) Pending to (5) Completed
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Craig Reno Jun 13, 2014 10:32 AM 
Found file using snapshot.
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Craig Reno Jun 13, 2014 09:42 AM 
Task reassigned to Craig Reno.
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Alyssa Little Jun 13, 2014 09:41 AM 
I was working with a student file in Excel. When I
clicked on it, it disappeared. This file contained
student information on advising that I need to
have. Can we recover it?
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