Deleted all the printer driver via
print-management and re-installed the printers and
solved the problem.

Library called and said it is still an issue. 
They are getting the same error with multiple errors.

Check the problem with the computer and I
uninstalled and reinstalled the driver on the
system and that solve the problem.

when different users are logged in to this
computer, the printer drivers and profiles cannot
be loaded.  They have tried multiple printers and
users but still same error.  The computer has been
restarted as well.

"Port cannot be recognized" is the error.

Computer is west side of 1st floor.  Has out of
order sign on it as well.