Service Request Ticket - # 53956

Service Request Information

CONTACT Name Rushing, John   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jun 17, 2014 09:28 AM
Department University Computing Solutions Phone 89242
Location Email rushingj@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Printer Edit WOU # 20110826[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Xerox ColorQube 8880DNM Color Printer
Serial No. T4B009396 Location PDR

Model ColorQube 8870 Hostname rescomplab.wou.edu
Notes Notes Color Printer, 40 ppm, 2400 Finepoint Image Quality, 512 MB Memory, Ethernet, USB, 1X525 Letter/Legal Input Tray, Two-Sided Printing, Na Pwr Cord STUDENT TECH PRINTER WITH PAGEPACK IP: 140.211.116.57 Metered Code: 8284 RMA for XFL025466 RMA for XFL148980 RMA for T4B003901 Ink/Toner Refill Black:108R00965 Blue:108R00962 Yellow:108R00964 Magenta:108R00963 MAINT KIT:109R00783

Wired NIC 9C:93:4E:86:9B:C8

TECHS Submitted by Megan Thibeault Contact thibeaultm@wou.edu 88925
Primary Technician Contact thibeaultm@wou.edu 88925

Tracking

Entered by Date Memo
Megan Thibeault
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Entered by Date Memo
Megan Thibeault Jun 19, 2014 04:39 PM 
Status changed from (1) Pending to (5) Completed
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Megan Thibeault Jun 19, 2014 04:39 PM 
paper tray sensor was out of the machine. Mo fixed
that and re homed the printer. Prints look great!
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Megan Thibeault Jun 17, 2014 09:49 AM 
ref#19768361
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Megan Thibeault Jun 17, 2014 09:37 AM 
Printhead Tilt Fault
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Megan Thibeault Jun 17, 2014 09:28 AM 
error 91,720
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