Service Request Ticket

Service Request Information

CONTACT	Name	Dougherty, Jessica	Date	Jun 17, 2014 12:10 PM
	Department	Education & Leadership	Phone	88929
	Location		Email	doughertyj@wou.edu

SR INFO	Type		WOU #
	Priority		Equipment Type
	Status		Flagged
	Description	characters left

Printer	Edit WOU #	20131070 (opens in a new window)	Bldg/Room	ITC 008
	Service Tag		Description	Xerox P3250/D Monochrome Laser Printer
	Serial No.	MXV112228	Location	Going to PDR
	Model	P3250/D	Hostname
	Notes	duplex, 30ppm, USB 2.0 with cable, 1200 dpi image, 250 sheet paper capacity;	Ink/Toner Refill

TECHS	Submitted by	Sarah Pettigrew	Contact	spettigrew12@wou.edu	88925
	Primary Technician		Contact	bidahor13@wou.edu	88925

Entered by	Date	Memo
Babatunde Idahor			Email Public
Entered by	Date	Memo
Babatunde Idahor	Jun 25, 2014 04:07 PM	Status changed from (1) Pending to (5) Completed	Add Attachment
Babatunde Idahor	Jun 25, 2014 04:06 PM	Printer (wou#:20131070) delivered and set-up complete(pc to printer connection using usb).All drivers are up to date.	Add Attachment
Babatunde Idahor	Jun 25, 2014 03:30 PM	Task reassigned to Babatunde Idahor.	Add Attachment
Alexander Carlson	Jun 25, 2014 03:22 PM	Left VM	Add Attachment
Miles Rakestraw	Jun 24, 2014 08:47 AM	Task reassigned to UCS Tech.	Add Attachment
Miles Rakestraw	Jun 17, 2014 01:23 PM	Task reassigned to Miles Rakestraw.	Add Attachment
Miles Rakestraw	Jun 17, 2014 01:23 PM	Voice mail left requesting client availability. 6/17/2014 1:23 PM	Add Attachment
Sarah Pettigrew	Jun 17, 2014 12:10 PM	NEW EQUIP SETUP: A local printer needs to be setup and delivered to Jessica Dougherty in ED 159. The WOU # of the printer is 20131070. The printer is on the shelves across from the restroom in ITC 009.	Add Attachment