Service Request Ticket - # 53961

Service Request Ticket - # 53961

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Service Request Information

CONTACT	Name	Hsieh, Bau Hwa	Date	Jun 17, 2014 12:23 PM
	Department	Social Science	Phone	88853
	Location		Email	hsiehb@wou.edu

SR INFO	Type		WOU #
	Priority		Equipment Type
	Status		Flagged
	Description	characters left

Printer	Edit WOU #	20131065 (opens in a new window)	Bldg/Room	BELL 224
	Service Tag		Description	Xerox P3250/D Monochrome Laser Printer
	Serial No.	MXV112227	Location	Bau Hwa Hsieh
	Model	P3250/D	Hostname
	Notes	duplex, 30ppm, USB 2.0 with cable, 1200 dpi image, 250 sheet paper capacity;	Ink/Toner Refill

TECHS	Submitted by	Sarah Pettigrew	Contact	spettigrew12@wou.edu	88925
	Primary Technician		Contact	dkarbia11@wou.edu	88925

Tracking

Entered by	Date	Memo
Dyl Karbia			Email Public
Entered by	Date	Memo
Dyl Karbia	Jul 03, 2014 02:29 PM	Status changed from (1) Pending to (5) Completed	Add Attachment
Dyl Karbia	Jul 03, 2014 02:29 PM	I was able to get hold of Prof Bua Hwa and deliver her printer. I installed the printer drivers and tested a print out. It works just fine.	Add Attachment
Shandelle Plasker	Jul 03, 2014 12:00 PM	She called back and Dyl was here so he is heading down to do this.	Add Attachment
Katie Halvorson	Jul 03, 2014 08:31 AM	She would like a phone call on if this will be done today and what time you can be there. Please call her and make contact.	Add Attachment
Katie Halvorson	Jul 03, 2014 08:29 AM	503-375-9357	Add Attachment
Katie Halvorson	Jul 03, 2014 08:29 AM	She is around today 11-5. Please call her so she knows if she needs to be here.	Add Attachment
Alyssa Little	Jun 27, 2014 09:35 AM	She wont be available today for the setup, but instead was hoping someone could come out next Thursday between 12 and 5	Add Attachment
Dyl Karbia	Jun 27, 2014 08:35 AM	Task reassigned to Dyl Karbia.	Add Attachment
Katie Halvorson	Jun 23, 2014 09:36 AM	She called and said Friday 10-12 would be the best time. She is flexible so she can be around anytime you need. Please call her and let her know what time works for you so she knows to be there.	Add Attachment
Dyl Karbia	Jun 23, 2014 08:50 AM	Left VM	Add Attachment
Dyl Karbia	Jun 19, 2014 12:50 PM	Left VM	Add Attachment
Daniel Jackson	Jun 17, 2014 03:57 PM	Task reassigned to UCS Tech.	Add Attachment
Daniel Jackson	Jun 17, 2014 01:21 PM	Left VM, requested available times for setup	Add Attachment
Daniel Jackson	Jun 17, 2014 01:17 PM	Task reassigned to Daniel Jackson.	Add Attachment
Sarah Pettigrew	Jun 17, 2014 12:23 PM	NEW EQUIP SETUP: A local printer needs to be setup and delivered to Bau Hwa Hsieh in HSS 204. The WOU # of the printer is 20131065. The printer is on the shelves across from the restroom in ITC 009.	Add Attachment