Service Request Ticket - # 53983

Service Request Information

CONTACT Name Crawford, Leonard   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jun 18, 2014 03:44 PM
Department Registrar’s Office Phone 88186
Location Email crawfordl@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Thin Client Edit WOU # 20130270[Edit Inv] (opens in a new window) Bldg/Room AD Lobby
Service Tag Description Samsung 19-inch NC191 Vmware Zero Client LED-LCDDisplay #NC191-T
Serial No. Z6KSHCJD600267J Location Admin 1st floor hallway

CPU Teradici TERA2321 PCoIP


OS Unknown Software

Wired NIC C4:73:1E:BB:7E:53

TECHS Submitted by Katie Halvorson Contact khalvorson08@wou.edu 88925
Primary Technician Contact lwidmer11@wou.edu 88925

Tracking

Entered by Date Memo
Lexie Widmer
Email

Public
Entered by Date Memo
Lexie Widmer Jun 18, 2014 04:17 PM 
Status changed from (1) Pending to (5) Completed
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Lexie Widmer Jun 18, 2014 04:17 PM 
Power cable was not in all the way.  Showed
Leonard how to check the power and network cables.
-Alexander shadowed.
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Lexie Widmer Jun 18, 2014 04:11 PM 
Task reassigned to Lexie Widmer.
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Katie Halvorson Jun 18, 2014 03:44 PM 
Admin hallway where the 3 computers are, one is
not turning on.  He says there is no power to it.
 He tried restarting it but it is not responding.
 It is a wyse machine and there is no light on it.
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