Service Request Ticket

Service Request Information

CONTACT	Name	Price, Sharon	Date	Jun 20, 2014 10:57 AM
	Department	Student Enrichment Program	Phone	89355
	Location		Email	pricesl@wou.edu

SR INFO	Type		WOU #
	Priority		Equipment Type
	Status		Flagged
	Description	characters left

Tablet	Edit WOU #	20131116 (opens in a new window)	Bldg/Room	MNB 116
	Service Tag		Description	Apple iPad Air Wi-Fi 64GB - Space Gray #MD787LL/A
	Serial No.	DMPMG65GFK12	Location	Math Department, c/o Sharon Price
	CPU	A7 chip with 64-bit arch. & M7 motion coprocessor
	OS	iOS 7	Software
	Wireless NIC	84:B1:53:64:19:96
	Bluetooth NIC	84:B1:53:64:19:97

TECHS	Submitted by	Sarah Pettigrew	Contact	spettigrew12@wou.edu	88925
	Primary Technician		Contact	mrakestraw13@wou.edu	88925

Entered by	Date	Memo
Miles Rakestraw			Email Public
Entered by	Date	Memo
Miles Rakestraw	Jun 23, 2014 03:07 PM	Status changed from (1) Pending to (5) Completed	Add Attachment
Miles Rakestraw	Jun 23, 2014 03:07 PM	Ipad air has been delivered and set up with the user.	Add Attachment
Miles Rakestraw	Jun 23, 2014 03:06 PM	Task reassigned to Miles Rakestraw.	Add Attachment
Miles Rakestraw	Jun 23, 2014 11:44 AM	Made contact with Scott beaver. He will be available today at 3:00PM for delivery.	Add Attachment
Katie Halvorson	Jun 23, 2014 09:21 AM	Scott is around anytime today. Call 503-837-0236 before heading over so he can meet you in MNB124 for the setup and delivery.	Add Attachment
Miles Rakestraw	Jun 20, 2014 04:29 PM	Task reassigned to UCS Tech.	Add Attachment
Miles Rakestraw	Jun 20, 2014 04:28 PM	Task reassigned to Miles Rakestraw.	Add Attachment
Miles Rakestraw	Jun 20, 2014 01:35 PM	iPad has been setup. Sent e-mail to the client for time availability.	Add Attachment
Sarah Pettigrew	Jun 20, 2014 10:57 AM	NEW EQUIP SETUP: An iPad Air and case need to be setup and delivered to Sharon Price in MNB 116. The WOU # is 20131116. The equipment is on the shelves across from the restroom in ITC 009.	Add Attachment