Service Request Ticket

Service Request Information

CONTACT	Name	Lowery, Judith	Date	Jun 20, 2014 04:03 PM
	Department	College of Education	Phone	88143
	Location		Email	loweryj@wou.edu

SR INFO	Type		WOU #
	Priority		Equipment Type
	Status		Flagged
	Description	characters left

Tablet	Edit WOU #	20131089 (opens in a new window)	Bldg/Room	SSC
	Service Tag		Description	Apple iPad w/Retina 4thGEN 16GB Black #MD892LL/A
	Serial No.	DMPMVDPJF182	Location	Jwas udy Lowery, Adjunct
	CPU	Dual-core A6X with quad-core graphics
	OS	iOS 7	Software
	Wireless NIC	E4:98:D6:A5:A4:71
	Bluetooth NIC	E4:98:D6:A5:A4:AD

TECHS	Submitted by	Sarah Pettigrew	Contact	spettigrew12@wou.edu	88925
	Primary Technician		Contact	mrakestraw13@wou.edu	88925

Entered by	Date	Memo
Miles Rakestraw			Email Public
Entered by	Date	Memo
Miles Rakestraw	Jun 23, 2014 02:40 PM	Status changed from (1) Pending to (5) Completed	Add Attachment
Miles Rakestraw	Jun 23, 2014 02:40 PM	Ipad was delivered and signed for.	Add Attachment
Miles Rakestraw	Jun 23, 2014 02:38 PM	Task reassigned to Miles Rakestraw.	Add Attachment
Miles Rakestraw	Jun 23, 2014 12:11 PM	Ipad has been set up and connected to the network. Ready for delivery. Ipad is located on the shelves across from the restroom in ITC 009.	Add Attachment
Lexie Widmer	Jun 20, 2014 04:27 PM	Left VM.	Add Attachment
Sarah Pettigrew	Jun 20, 2014 04:04 PM	Task reassigned to UCS Tech.	Add Attachment
Sarah Pettigrew	Jun 20, 2014 04:03 PM	NEW EQUIP SETUP: An iPad needs to be setup and delivered to Judy Lowery in ED 144. The WOU # is 20131089. The power adapter and charging cable are loose, as the iPad and accessories were in a 10-pack. There is also a keyboard case. The equipment is on the shelves across from the restroom in ITC 009.	Add Attachment