Service Request Ticket

Service Request Information

CONTACT	Name	Campbell, Darla	Date	Jun 20, 2014 04:53 PM
	Department	College of Education	Phone	88788
	Location		Email	campbelld@wou.edu

SR INFO	Type		WOU #
	Priority		Equipment Type
	Status		Flagged
	Description	characters left

Tablet	Edit WOU #	20131092 (opens in a new window)	Bldg/Room	SSC 201F
	Service Tag		Description	Apple iPad w/Retina 4thGEN 16GB Black #MD892LL/A
	Serial No.	DMQMTN3GF182	Location	Transfered from Sue to Zig Derochowski
	CPU	Dual-core A6X with quad-core graphics
	OS	iOS 7	Software
	Wireless NIC	E4:98:D6:9E:82:66
	Bluetooth NIC	E4:98:D6:9E:82:67

TECHS	Submitted by	Sarah Pettigrew	Contact	spettigrew12@wou.edu	88925
	Primary Technician		Contact	dkarbia11@wou.edu	88925

Entered by	Date	Memo
Dyl Karbia			Email Public
Entered by	Date	Memo
Dyl Karbia	Jun 23, 2014 04:56 PM	Status changed from (1) Pending to (5) Completed	Add Attachment
Dyl Karbia	Jun 23, 2014 04:56 PM	I was able to get hold of the Darla and deliver the Ipad's to her office.	Add Attachment
Dyl Karbia	Jun 23, 2014 10:36 AM	Task reassigned to Dyl Karbia.	Add Attachment
Dyl Karbia	Jun 23, 2014 10:22 AM	Lori and I setup the seven IPads and they are ready to be deliver.	Add Attachment
Dyl Karbia	Jun 23, 2014 09:21 AM	She will be available at 10:30pm	Add Attachment
Sarah Pettigrew	Jun 20, 2014 04:53 PM	NEW EQUIP SETUP: 7 iPads need to be setup and delivered to Darla Campbell in ED 202H. One iPad has a keyboard case and is not part of the Teacher Ed iPad cart. The WOU # is 20131091. The other 6 iPads are for the Teacher Ed iPad cart. The WOU #s are 20131092, 20131093, 20131094, 20131095, 20131096, 20131097. The charging blocks and cables for all 7 iPads are in a box underneath the iPads. The equipment is in a labeled box on the counter with the computer stations in ITC 008.	Add Attachment