Service Request Ticket - # 54036

Service Request Information

CONTACT Name Palmer, Tina L.   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jun 24, 2014 02:56 PM
Department Student Success & Advising Office Phone 88732
Location Email palmert@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Printer Edit WOU # 20090481[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Xerox Phaser 3600DN Monochrome Laser Printer
Serial No. MHB859316 Location PDR

Model 3600/DN Hostname aa-aalc.wou.edu/aa-aalc
Notes 40ppm, PS3, 128MB Memory Network Print, Duplex 110V, extra 500 sheet feeder on same orderPRINT MAINT: Fuser #126N00324 V2013003992& Feed Roller #022N02187, Mea Unit Pick Up Housing #022N02177, 3635Mfp Mea-Unit_Holder Pad #019N00947 V2013003996 SR53561MAY14, JC90-00932A Cassette Pickup Roller & JC97-03249A Separation Pad V2014004254 & Pickup Roller Large Capacity Feeder #A2035(Samsung JC97-02233A)V2014004269 NOV14SR55238; Fuser Maint. Kit, 110V V2014004497 SR56345MAR15 IP: 140.211.64.46 Ink/Toner Refill

Wired NIC 00:00:AA:BD:54:01

TECHS Submitted by Katie Halvorson Contact khalvorson08@wou.edu 88925
Primary Technician Contact acarlson11@mail.wou.edu 88925

Tracking

Entered by Date Memo
Alexander Carlson
Email

Public
Entered by Date Memo
Alexander Carlson Jul 07, 2014 04:04 PM 
Status changed from (1) Pending to (5) Completed
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Alexander Carlson Jul 07, 2014 04:04 PM 
Task reassigned to Alexander Carlson.
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Alexander Carlson Jul 07, 2014 04:02 PM 
Called Tina, she said it's all up and working 
already and doesn't need any further assistance.
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Alexander Carlson Jun 25, 2014 03:16 PM 
Also, the network port on the 4th floor where the 
printer is being moved to has been de-activated, so 
APSC will need to have it re-activated by Telecom.
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Alexander Carlson Jun 25, 2014 03:15 PM 
Called Tina, she said that she wants to hold off on 
moving anything at least until Monday.
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Katie Halvorson Jun 24, 2014 02:57 PM 
****This is an email****
Oops, sorry, I know that, just forgot to include them.

Copier - 33384

Printer - WOU20090481

Tina
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Katie Halvorson Jun 24, 2014 02:56 PM 
There are two last things that need to be moved
from APSC 501 to APSC 401 -
> a copier which has network and fax capability so
will need to be hooked up
> to a network line as well as a telecom line -
and a printer that will need
> to be hooked up to a network line. There is a
port that was deactivated a
> while back where our old printer died and that
will need to be reactivated
> so the printer can be hooked up.
>
> The copier and printed need to be moved the
afternoon of June 30th if
> possible. They are still in use in the Study
Abroad office until then.
> Anytime after 2:00 would work great.
>
> Let me know if you have any questions or need
any further information.
>
> Thanks for all of your help during this move. It
has been so appreciated.
>
> Tina
> Academic Advising
>
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