Service Request Ticket - # 54052

Service Request Information

CONTACT Name Scheck, Stephen   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jun 25, 2014 05:05 PM
Department Natural Science Division Phone 88277
Location Email schecks@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email

SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description

Computer Edit WOU # 20130724[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag 35M6H02 Description Dell OptiPlex 9020 SFF, i7-4770(quad 3.4GHz, 8MB)
Serial No. 35m6h02 Location PDR

CPU Intel Core i7-4770(Quad core HT, 3.4GHz, 8MB)


OS Windows 7 Pro, 64 bit Software Microsoft Office Pro Plus 2013 downgraded to 2010 from P0093918; Adobe Acrobat Pro XI(v.11) from P0094736

Wired NIC 34:17:EB:9A:7D:E3


TECHS Submitted by Sarah Pettigrew Contact spettigrew12@wou.edu 88925
Primary Technician Contact thibeaultm@wou.edu 88925

Tracking

Entered by Date Memo
Megan Thibeault
Email

Public

Entered by Date Memo
Megan Thibeault Jun 26, 2014 11:09 AM
Status changed from (1) Pending to (5) Completed
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Megan Thibeault Jun 26, 2014 11:09 AM
All set up-connected to the correct printers
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Sarah Pettigrew Jun 25, 2014 05:05 PM
NEW EQUIP SETUP: (GFA) A Dell computer and monitor need to be 
setup and delivered to Stephen Scheck in AD 202. The WOU # of the 
new computer is 20130724[Edit Inv] and the new monitor is 20130764[Edit Inv]. The 
WOU # of the old computer is 20070566[Edit Inv] and the old monitor is 
20070943[Edit Inv]. The equipment is on Megan's desk in ITC 008. 
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