Service Request Ticket - # 54082

Service Request Information

CONTACT Name Walczyk, Kevin   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jun 30, 2014 11:31 AM
Department Creative Arts/Music Phone 88274
Location Email keveli@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Printer Edit WOU # 20131144[Edit Inv] (opens in a new window) Bldg/Room APSC 102
Service Tag Description HP LaserJet M712DN Duplex Network Monochrome Laser Printer #CF236A
Serial No. CNCCG1N0ML Location Midi Lab Printer

Model CF236A Hostname midilab.wou.edu
Notes 40ppm, 1200dpi x 1200dpi (B&W), 600sheet(s) Capacity / Ledger B Size (11 in x 17 in), USB Type A,Duty cycle: Up to 100,000 pages,100-sheet multipurpose tray, 2 x 250-sheet input trays, USB Type B, RJ-45 / 512MB Installed RAM / 1GB Maximum RAM / 1 Year Warranty IP: 140.211.64.75 Ink/Toner Refill HP 14X Black LaserJet Toner Cartridge (~17,500 yield) CF214X

Wired NIC FC:15:B4:2D:F0:A2

TECHS Submitted by Sarah Pettigrew Contact spettigrew12@wou.edu 88925
Primary Technician Contact thibeaultm@wou.edu 88925

Tracking

Entered by Date Memo
Megan Thibeault
Email

Public
Entered by Date Memo
Megan Thibeault Jul 07, 2014 10:37 AM 
Status changed from (1) Pending to (5) Completed
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Megan Thibeault Jul 07, 2014 10:37 AM 
set up- all of the computers are running 10.5 so
they will not connect to the printer. Left VM for
Kevin.
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Megan Thibeault Jul 01, 2014 08:16 AM 
left vm
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Sarah Pettigrew Jun 30, 2014 11:31 AM 
NEW EQUIP SETUP: A network HP printer needs to be setup and 
delivered to the Midi Lab in APSC 101. The WOU # is 20131144[Edit Inv]. The 
printer is on the counter in ITC 008.
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