Service Request Ticket - # 54087

Service Request Information

CONTACT Name Solvedt, Nora   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jun 30, 2014 01:09 PM
Department Library & Media Services Phone 88158
Location Email solvedtn@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Printer Edit WOU # 20130048[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Xerox ColorQube 8870DNM Color Printer
Serial No. T4B003841 Location PDR

Model ColorQube 8870 Hostname hlref5.wou.edu
Notes Notes Color Printer, 40 ppm, 2400 Finepoint Image Quality, 512 MB Memory, Ethernet, USB, 1X525 Letter/Legal Input Tray, Two-Sided Printing, Na Pwr Cord STUDENT TECH PRINTER WITH PAGEPACK IP: 140.211.112.47 Metered Code: 3937 RMA:XFL130758E Ink/Toner Refill Black:108R00965 Blue:108R00962 Yellow:108R00964 Magenta:108R00963 MAINT KIT:109R00783

Wired NIC 9C:93:4E:14:F6:AE

TECHS Submitted by Nicole Crane Contact ncrane10@wou.edu 88010
Primary Technician Contact vsharma08@wou.edu 88925

Tracking

Entered by Date Memo
Vikas Sharma
Email

Public
Entered by Date Memo
Vikas Sharma Jun 30, 2014 03:04 PM 
Status changed from (1) Pending to (5) Completed
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Vikas Sharma Jun 30, 2014 03:04 PM 
I tried and it printed fine. Other user also tried 
and printed fine.
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Vikas Sharma Jun 30, 2014 01:51 PM 
Task reassigned to Vikas Sharma.
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Nicole Crane Jun 30, 2014 01:09 PM 
****This is an email****

Hi,

One of our printers is only printing part of the 
document. about 1/4 of the side of the paper is 
not being printed. I turned it off and put an out 
of order sign. it is a ref-west printer. printer 
number 20130048[Edit Inv].
Thanks
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