Service Request Ticket - # 54095

Service Request Information

CONTACT Name Riester, Rose Ann   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jul 01, 2014 08:11 AM
Department Registrar’s Office Phone 88184
Location Email riester@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Printer Edit WOU # 20110588[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Xerox Phaser 3600DN Mono Laser Printer #3600/DN
Serial No. MHB923428E Location PDR

Model P3600/DN Hostname reg-admin.wou.edu
Notes 40ppm, PS3, 128MB Memory Network Print, Duplex 110V NOT STUDENT TECH PRINTER Printer Maint: phaser 3600 fuser unit from VISA2012003320 replaced APR2013 on SR49904, Samsung JC97-02233A Prickup Roller Large Capacity Feeder from VISA2015004691 replaced JUL2015 on SR57343 Ink/Toner Refill std blk:106R01370, High blk: 106R01371

Wired NIC 00:00:AA:BF:76:67

TECHS Submitted by Katie Halvorson Contact khalvorson08@wou.edu 88925
Primary Technician Contact thibeaultm@wou.edu 88925

Tracking

Entered by Date Memo
Megan Thibeault
Email

Public
Entered by Date Memo
Katie Halvorson Jul 01, 2014 08:25 AM 
Status changed from (1) Pending to (5) Completed
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Katie Halvorson Jul 01, 2014 08:25 AM 
She called and said the issue has been resolved
and she can print now.
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Megan Thibeault Jul 01, 2014 08:17 AM 
Task reassigned to Megan Eichler.
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Katie Halvorson Jul 01, 2014 08:11 AM 
She has tried restarting her computer but she
keeps getting an error when she hits file>print. 
The error says "printer cannot be found on
server". The printer is working, just not with her
computer.

REG-RG-RegMain
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