Service Request Ticket - # 54103

Service Request Information

CONTACT Name Taylor, Steve   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jul 01, 2014 02:10 PM
Department Natural Science/ Earth and Physical Science Phone 88398
Location Email taylors@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20120856[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag CD96DX1 Description Dell Precision T7600, 1.8GHza, 10M, 6.4 GT/s
Serial No. CD96DX1 Location PDR

CPU Dual Quad Core XEON E5-2603(1.8GHz, 10M, 6.4 GT/s)


OS Windows 10 Enterprise 64bit Software MS Office Pro Plus 2013 installed as 2010 from P00889918, Adobe Design and Web Prem. CS6 WIN from P0089918, ARCGIS, IDRISI Selva single stand Alone from VISA2013004060, Strater by Golden Software 4.0 (ver.4.3.1603) from P0096297

Wired NIC 90:B1:1C:A0:AD:E7

TECHS Submitted by Tricia Flaherty Contact flahert@wou.edu 88925
Primary Technician Contact flahert@wou.edu 88925

Tracking

Entered by Date Memo
Tricia Flaherty
Email

Public
Entered by Date Memo
Tricia Flaherty Jul 15, 2014 06:00 PM 
Status changed from (1) Pending to (5) Completed
 Add Attachment
Tricia Flaherty Jul 15, 2014 06:00 PM 
records updated for LCM install on tDrive and in
inventory ...closing task
 Add Attachment
Miles Rakestraw Jul 07, 2014 02:14 PM 
Task reassigned to Tricia Flaherty.
 Add Attachment
Miles Rakestraw Jul 07, 2014 02:14 PM 
IDRISI Selva has been installed on W#20120856[Edit Inv],
W#20110784[Edit Inv], W#20130454[Edit Inv].  The LCM software was
installed on a PC in NS218A, W#20131044[Edit Inv].
 Add Attachment
Dyl Karbia Jul 07, 2014 10:52 AM 
Task reassigned to Miles Rakestraw.
 Add Attachment
Dyl Karbia Jul 07, 2014 08:07 AM 
Task reassigned to Dyl Karbia.
 Add Attachment
Tricia Flaherty Jul 02, 2014 10:40 AM 
****This is an outgoing email****
Hi Steve,

We were just emailing you regarding a service
request that we have for you. (#54103)

MONDAY after 1PM: Install IDRISI Selva on 3
stations for Steve Taylor and deliver textbook
with disc (7803)

I have put in the information for being available
after 1 PM on Monday July 7th.  I also have asked
the techs to deliver the textbook with CD when
they come to install.  If you email me on Monday
after the install takes place and let me know
which station the Land Change Modeler license ends
up going to I will update our records on our end.  
Have a great weekend!

Thanks,
Tricia Flaherty
 Add Attachment
Public
Tricia Flaherty Jul 02, 2014 10:29 AM 
Task reassigned to UCS Tech.
 Add Attachment
Tricia Flaherty Jul 02, 2014 10:29 AM 
Talked to Steve today, he will be available on
Monday after 1 pm for the install of the 3
licenses of Selva and one additional license of
Land Change Modeler(location TBA...he will let you
know on Monday) I will need to get the W# of the
station the LCM is installed on for Steve.  Don't
forget the textbook on the shelf by restroom.
 Add Attachment
Tricia Flaherty Jul 01, 2014 02:10 PM 
Steve has ordered 3 licenses of IDRISI Selva
software and one license of Land Change Modeler
for ArcGIS with a textbook "remote Sensing with
IDRISI: Beginner's Guide"  
the software can be found at 
T:\IDRISI_academic
#1.) W#20120856[Edit Inv], NS210 Steve Taylor 
upgrade to IDRISI Selva from Taiga
#1.)  W#20110784[Edit Inv], NS216A, contact Steve Taylor    
#2.)  W#20130454[Edit Inv], NS022,  contact Steve Taylor
Steve still needs to let me know which computer is
getting Land Change Modeler for ArcGIS
The textbook(with disc) and a copy of invoice are
on shelf near restroom
 Add Attachment