Service Request Ticket

Service Request Information

CONTACT	Name	Schulze, Jennifer	Date	Jul 03, 2014 10:49 AM
	Department	Education & Leadership	Phone	89221
	Location		Email	schulzej@wou.edu

SR INFO	Type		WOU #
	Priority		Equipment Type
	Status		Flagged
	Description	characters left

Monitor	Edit WOU #	20090620 (opens in a new window)	Bldg/Room	OFF PDR
	Service Tag		Description	Dell 22inch P2210 Professional Widescreen Monitor
	Serial No.	CN0U828k7444598k059s	Location	PDR

TECHS	Submitted by	Katie Halvorson	Contact	khalvorson08@wou.edu	88925
	Primary Technician		Contact	dkarbia11@wou.edu	88925

Entered by	Date	Memo
Dyl Karbia			Email Public
Entered by	Date	Memo
Dyl Karbia	Jul 08, 2014 02:48 PM	Status changed from (1) Pending to (5) Completed	Add Attachment
Dyl Karbia	Jul 08, 2014 02:48 PM	I was able to get hold of Jennifer and setup her second monitor on the dock station. It works just fine.	Add Attachment
Katie Halvorson	Jul 07, 2014 03:35 PM	She is around till 5 today and tomorrow 1-5. 503-930-5913 if she doesn't answer office phone.	Add Attachment
Dyl Karbia	Jul 07, 2014 09:13 AM	I stop by Jennifer's office today and she wasn't around I will make follow up later during the day.	Add Attachment
Dyl Karbia	Jul 07, 2014 08:19 AM	Left VM	Add Attachment
Dyl Karbia	Jul 03, 2014 10:53 AM	Left VM	Add Attachment
Dyl Karbia	Jul 03, 2014 10:52 AM	Task reassigned to Dyl Karbia.	Add Attachment
Katie Halvorson	Jul 03, 2014 10:49 AM	**This is an email** It's the WOU# of the monitor that we need installed, no purchase necessary :) Thanks Darla	Add Attachment
Katie Halvorson	Jul 03, 2014 10:49 AM	Good Morning~ > > We have a second monitor that we would like installed on Jen Schulze's > computer, she is located in Ed #144. > > I believe the monitors # is 20090620 (formerly assigned to Judy Lowery). > > Thanks, > > Darla > > -- > Darla Campbell	Add Attachment