Service Request Ticket - # 54138

Service Request Information

CONTACT Name Solvedt, Nora   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jul 08, 2014 08:51 AM
Department Library & Media Services Phone 88158
Location Email solvedtn@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Monitor Edit WOU # 20101508[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Dell Professional P2210 22in HAS Wide Monitor
Serial No. n/aCN0U829K72872151A3TM Location PDR
TECHS Submitted by Katie Halvorson Contact khalvorson08@wou.edu 88925
Primary Technician Contact acarlson11@mail.wou.edu 88925

Tracking

Entered by Date Memo
Alexander Carlson
Email

Public
Entered by Date Memo
Alexander Carlson Jul 08, 2014 09:15 AM 
Status changed from (1) Pending to (5) Completed
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Alexander Carlson Jul 08, 2014 09:14 AM 
Adobe Reader was corrupted because an update failed. 
Reinstalled and updated reader, and she is able to 
print now.
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Alexander Carlson Jul 08, 2014 08:55 AM 
Task reassigned to Alexander Carlson.
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Katie Halvorson Jul 08, 2014 08:51 AM 
When she tries to print from Adobe she gets an
error that the document couldn't be found.  She
tried multiple printers and gets the same error.
She also restarted her computer and it still says
the Adobe file hasn't been selected.  

She recently had some work on her computer and
hasn't been able to print an Adobe since then.

She is around most of the day today.
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