Service Request Ticket - # 54146

Service Request Information

CONTACT Name McLean, Cathy   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jul 09, 2014 08:35 AM
Department Creative Arts/Art Phone 88340
Location Email mcleanc@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20090791[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description iMac, 21.5-inch, Intel Core 2 Duo #Z0GC
Serial No. SQP00615Z5PK Location PDR

CPU Intel Core 2 Duo 3.06GHz(3MB L2, 1066MHz)


OS Unknown Software Microsoft Office for Mac 2008 from P0073888

Wired NIC D4:9A:20:DD:7E:46


Wireless NIC D4:9A:20:5E:B3:9C


Bluetooth NIC 64:B9:E8:E6:8C:C6

TECHS Submitted by Shandelle Plasker Contact peppers@wou.edu 88956
Primary Technician Contact bidahor13@wou.edu 88925

Tracking

Entered by Date Memo
Babatunde Idahor
Email

Public
Entered by Date Memo
Alexander Carlson Jul 09, 2014 09:11 AM 
Status changed from (1) Pending to (5) Completed
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Alexander Carlson Jul 09, 2014 09:10 AM 
Tunde, Vikas, and Alexander all went and fixed the 
problem. Network drive mapped and printer connected.
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Shandelle Plasker Jul 09, 2014 08:43 AM 
Task reassigned to Babatunde Idahor.
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Alexander Carlson Jul 09, 2014 08:42 AM 
Task reassigned to Alexander Carlson.
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Shandelle Plasker Jul 09, 2014 08:35 AM 
She needs her computer to have access to the art 
department server.

She would like also if someone could add a 
printer to her computer.
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