Service Request Ticket - # 54147

Service Request Information

CONTACT Name Hamlin, Bill   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jul 09, 2014 09:51 AM
Department College of Education Phone 88471
Location Email hamlinw@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Printer Edit WOU # 20130404[Edit Inv] (opens in a new window) Bldg/Room RWEC 164
Service Tag Description Xerox P3250/D Monochrome Laser Printer
Serial No. MXV109687 Location Olivia Flores

Model P3250/D Hostname
Notes duplex, 30ppm, USB 2.0 with cable, 1200 dpi image, 250 sheet paper capacity, PRINT MAINT: Xerox 3250 Fuser maint kit V2015005112 FEB2016 SR59369 Ink/Toner Refill
TECHS Submitted by Katie Halvorson Contact khalvorson08@wou.edu 88925
Primary Technician Contact dkarbia11@wou.edu 88925

Tracking

Entered by Date Memo
Dyl Karbia
Email

Public
Entered by Date Memo
Dyl Karbia Jul 09, 2014 11:09 AM 
Status changed from (1) Pending to (5) Completed
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Dyl Karbia Jul 09, 2014 11:09 AM 
Check the printer and realize it was out of toner.
Changing the toner to a new one solve the problem.
It works just fine.
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Katie Halvorson Jul 09, 2014 10:18 AM 
He is around all today.  Anytime works for him.
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Dyl Karbia Jul 09, 2014 10:04 AM 
Left VM
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Dyl Karbia Jul 09, 2014 10:01 AM 
Task reassigned to Dyl Karbia.
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Katie Halvorson Jul 09, 2014 09:51 AM 
****This is an email****
Hi! I have a Xerox Phaser 3250 (20130404) here in
my office (ED 114B) that is not working properly.
I have a steady red light below the "!" symbol and
it is totally unresponsive. It has paper and I
don't see a paper jam. Is this a UCS question, or
do I have to go through my division office? Thanks!
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