Service Request Ticket - # 54150

Service Request Information

CONTACT Name Kosko, Kenneth A.   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jul 09, 2014 01:30 PM
Department The Research Institute Phone 88751
Location Email koskok@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Printer Edit WOU # 20110703[Edit Inv] (opens in a new window) Bldg/Room TODD 207
Service Tag Description Xerox P3250/D Monochrome Laser Printer
Serial No. SMXV102779 Location Storage

Model P3250/D Hostname
Notes duplex, 30ppm, USB 2.0 with cable, 1200 dpi image, 250 sheet paper capacity Ink/Toner Refill
TECHS Submitted by Katie Halvorson Contact khalvorson08@wou.edu 88925
Primary Technician Contact dkarbia11@wou.edu 88925

Tracking

Entered by Date Memo
Dyl Karbia
Email

Public
Entered by Date Memo
Dyl Karbia Jul 09, 2014 01:56 PM 
Status changed from (1) Pending to (5) Completed
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Dyl Karbia Jul 09, 2014 01:56 PM 
Check the problem with the printer and realize the
problem was low toner. Changing the toner solve
the problem.
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Dyl Karbia Jul 09, 2014 01:35 PM 
Task reassigned to Dyl Karbia.
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Katie Halvorson Jul 09, 2014 01:31 PM 
88817-marlene-contact her if he isn't there.
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Katie Halvorson Jul 09, 2014 01:30 PM 
There is a red light on the printer and when he
tries to print multiple documents to it, it
doesn't go.  There is a green check mark on his
computer when he goes to print to it.  He has
tried restarting his printer and still same error.
 Nothing is getting printed.

Xerox phaser3250 is what he hits when he prints.

He is around till about 3 today.
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