Service Request Ticket - # 54163

Service Request Information

CONTACT Name Alvarado, Sarah   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jul 11, 2014 08:40 AM
Department Computer Science Division Phone 88480
Location Email alvarados@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20100107[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Dell OptiPlex 960 SFF E8500 (3.16Hz,6M,1333FSB)
Serial No. 279TMM1 Location PDR

CPU Intel Core 2 Duo E8500(3.16Hz,6M,1333FSB)


OS Unknown Software WIN 7 Pro Pro,Roxio Creator Dell Edition 10.3 and Cyberlink Power DVD 8.3 bundled with PC, MS Office Pro Plus 2010 license from P0076561, Adobe Master Coll. CS5 WIN P0076844, Adobe Master Coll. CS6 from P0091311 JULY2013

Wired NIC B8:AC:6F:8B:07:96

TECHS Submitted by Alyssa Little Contact alittle11@wou.edu 88925
Primary Technician Contact vsharma08@wou.edu 88925

Tracking

Entered by Date Memo
Vikas Sharma
Email

Public
Entered by Date Memo
Vikas Sharma Jul 11, 2014 08:47 AM 
Status changed from (1) Pending to (5) Completed
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Vikas Sharma Jul 11, 2014 08:47 AM 
Just check the cables and restart them computer and 
works fine
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Miles Rakestraw Jul 11, 2014 08:41 AM 
Task reassigned to Vikas Sharma.
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Alyssa Little Jul 11, 2014 08:40 AM 
The monitor (20100153) is not displaying anything
from the computer, she said everything is on and
plugged in. There is a placement test at 9 and
they need someone ASAP.
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