Service Request Ticket - # 54164

Service Request Information

CONTACT Name Reagle, Christina   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jul 11, 2014 09:04 AM
Department The Research Institute Phone 88871
Location Email reaglec@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20120526[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Apple Macbook Air 13-in, 256GB Flash Storage #Z0ND
Serial No. C02JL3BYDRVG Location PDR 2023 Giveaway

CPU Intel Core i7(2.0GHz, 4MB L3 cache)


OS MAC OS X 10.14 (Mojave) Software MS Office 2011 for MAC std from P0087457

Wired NIC A8:20:66:1D:1E:EB


Wireless NIC 98:FE:94:42:76:36


Bluetooth NIC 98:FE:94:42:76:37

TECHS Submitted by Alyssa Little Contact alittle11@wou.edu 88925
Primary Technician Contact dkarbia11@wou.edu 88925

Tracking

Entered by Date Memo
Dyl Karbia
Email

Public
Entered by Date Memo
Dyl Karbia Jul 11, 2014 09:41 AM 
Status changed from (1) Pending to (5) Completed
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Dyl Karbia Jul 11, 2014 09:41 AM 
Check the problem with her computer she informed
me that the problem she was encountering was been
unable to access her I Drive. I restarted her
system and that solve the problem.
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Dyl Karbia Jul 11, 2014 09:20 AM 
Task reassigned to Dyl Karbia.
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Dyl Karbia Jul 11, 2014 09:15 AM 
Left VM
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Alyssa Little Jul 11, 2014 09:04 AM 
She said that when she tries to connecting to the
internet there is an error with Thunderbolt that
is not allowing her to connect 

She will be in her office all day, but the sooner
someone can come check it out the better.
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