Service Request Ticket - # 54170

Service Request Information

CONTACT Name Student, Student   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jul 11, 2014 01:29 PM
Department Phone 88925
Location Email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20120127[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Dell OptiPlex 990 SFF, Core i7-2600, 3.4GHz, 8M
Serial No. JLHX7V1 Location PDR

CPU Intel Core i7-2600(3.4GHz, 8M)


OS Windows 7 Pro, 64 bit Software MS Office Pro Plus 2010 from P0086494, STELLA Save-Disabled V10.0 license from VISA2012003145.

Wired NIC 18:03:73:34:90:FE

TECHS Submitted by Miles Rakestraw Contact mrakestraw13@wou.edu 88925
Primary Technician Contact rushingj@wou.edu 89242

Tracking

Entered by Date Memo
John Rushing
Email

Public
Entered by Date Memo
John Rushing Jul 15, 2014 12:47 PM 
Status changed from (1) Pending to (5) Completed
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John Rushing Jul 15, 2014 12:03 PM 
Installed new PS on 7/15/14 and sent student tech
worker to deploy the computer.
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John Rushing Jul 11, 2014 01:56 PM 
Dell Dispatch created 7/11/2014
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Megan Thibeault Jul 11, 2014 01:50 PM 
Task reassigned to John Rushing.
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Miles Rakestraw Jul 11, 2014 01:29 PM 
Lab PC W#20120127[Edit Inv] from NS204 has a bad power
supply.  The PC has been removed from NS204 and
placed on Megan's desk.
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