Service Request Ticket - # 54174

Service Request Information

CONTACT Name Mansayon, Christopher   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jul 11, 2014 04:57 PM
Department Library & Media Services Phone 88441
Location Email mansayonc@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20050196[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Inspiron 6000, Intel Pentium M Processor 730
Serial No. 860BY71 Location PDR

CPU Pentium M 730 1.6GHz


OS Unknown Software

Wired NIC 00:12:3F:DE:1A:B9

TECHS Submitted by Alyssa Little Contact alittle11@wou.edu 88925
Primary Technician Contact

Tracking

Entered by Date Memo
Self Resolved
Email

Public
Entered by Date Memo
John Rushing Jun 18, 2020 03:08 PM 
Task reassigned to Self Resolved.
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John Rushing Jun 18, 2020 03:08 PM 
Status changed from (1) Pending to (5) Completed
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Vikas Sharma Jul 14, 2014 11:21 AM 
Task reassigned to Tricia Flaherty.
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Vikas Sharma Jul 14, 2014 08:00 AM 
Task reassigned to Vikas Sharma.
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Alyssa Little Jul 11, 2014 04:57 PM 
****This is an email****
Some weird error like it wants us to download it again

Sent from my iPhone

> On Jul 11, 2014, at 2:27 PM, UCS ServiceRequest
 wrote:
>
> Kyle,
> Is Cisco giving them an error message?
>
> Thanks!
> UCS
>
>> On Fri, Jul 11, 2014 at 2:25 PM, Kyle Khoury
 wrote:
>> We have some laptops that we use to checkout to
students and they are having
>> issues connecting to the internet. There seems
to be an issue with Cisco.
>>
>> Wou numbers on 2 of them that for sure dont
work are
>> 20050196[Edit Inv]
>> 20040975[Edit Inv]
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