Service Request Ticket - # 54211

Service Request Information

CONTACT Name Student, Student   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jul 16, 2014 01:56 PM
Department Phone 88925
Location Email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20130180[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Dell OptiPlex 9010 SFF, Intel Core i7, 8M, 3.4GHz
Serial No. 28CP8Y1 Location PDR

CPU Intel Core i7-3770 (8M, 3.4GH w/HD4000 Graphics)


OS Windows 7 Pro, 64 bit Software Office Pro Plus 2013 from P0091562

Wired NIC B8:CA:3A:89:90:4F

TECHS Submitted by Sarah Pettigrew Contact spettigrew12@wou.edu 88925
Primary Technician Contact bidahor13@wou.edu 88925

Tracking

Entered by Date Memo
Babatunde Idahor
Email

Public
Entered by Date Memo
Babatunde Idahor Jul 16, 2014 02:49 PM 
Status changed from (1) Pending to (5) Completed
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Babatunde Idahor Jul 16, 2014 02:49 PM 
Went over to NS123 lab.The machine-(wou#:20130180) 
had a message "Alert! hard drive not found"
I did a restart on the machine while running a 
couple of pending windows updates.Everything 
looked fine once it was complete.
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Babatunde Idahor Jul 16, 2014 02:08 PM 
Task reassigned to Babatunde Idahor.
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Sarah Pettigrew Jul 16, 2014 01:56 PM 
The error "Alert! hard drive not found" is appearing on the display 
of computer WOU #20130180[Edit Inv] in NS 125.
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