Service Request Ticket - # 54213

Service Request Information

CONTACT Name Student, Student   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jul 16, 2014 04:39 PM
Department Phone 88925
Location Email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Printer Edit WOU # 20130048[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Xerox ColorQube 8870DNM Color Printer
Serial No. T4B003841 Location PDR

Model ColorQube 8870 Hostname hlref5.wou.edu
Notes Notes Color Printer, 40 ppm, 2400 Finepoint Image Quality, 512 MB Memory, Ethernet, USB, 1X525 Letter/Legal Input Tray, Two-Sided Printing, Na Pwr Cord STUDENT TECH PRINTER WITH PAGEPACK IP: 140.211.112.47 Metered Code: 3937 RMA:XFL130758E Ink/Toner Refill Black:108R00965 Blue:108R00962 Yellow:108R00964 Magenta:108R00963 MAINT KIT:109R00783

Wired NIC 9C:93:4E:14:F6:AE

TECHS Submitted by Kevin Thibeault Contact kthibeault11@wou.edu 88925
Primary Technician Contact thibeaultm@wou.edu 88925

Tracking

Entered by Date Memo
Megan Thibeault
Email

Public
Entered by Date Memo
Megan Thibeault Jul 17, 2014 09:44 AM 
Status changed from (1) Pending to (5) Completed
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Megan Thibeault Jul 17, 2014 09:44 AM 
No jam any more after powercyclying the printer
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Megan Thibeault Jul 17, 2014 09:43 AM 
Task reassigned to Megan Eichler.
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Miles Rakestraw Jul 16, 2014 04:48 PM 
Task reassigned to Miles Rakestraw.
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Kevin Thibeault Jul 16, 2014 04:39 PM 
There's a paper jam in the Library on printer #5
that I couldn't fix myself, I couldn't see any
paper jamming it to pull out.
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