Service Request Ticket - # 54235

Service Request Information

CONTACT Name Diehm, Deborah   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jul 21, 2014 12:25 PM
Department VP Student Affairs Phone 88423
Location Email diehmd@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20110883[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description OptiPlex 990 SFF, Intel Core i5 2500(3.3GHz, 6M)
Serial No. 2GC05V1 Location PDR

CPU Intel Core i5-2500(3.3GHz,6M,TV-x)


OS Windows 7 Pro, 64 bit Software MS Office Pro Plus 2010 from P0085446;TRANSFER to W#20141190 JUNE2016 Adobe Acrobat Pro XI(v.11) from P0094736 SR60252

Wired NIC 18:03:73:26:2D:72

TECHS Submitted by Tricia Flaherty Contact flahert@wou.edu 88925
Primary Technician Contact mrakestraw13@wou.edu 88925

Tracking

Entered by Date Memo
Miles Rakestraw
Email

Public
Entered by Date Memo
Miles Rakestraw Jul 22, 2014 10:59 AM 
Status changed from (1) Pending to (5) Completed
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Miles Rakestraw Jul 22, 2014 10:59 AM 
downloaded and updated adobe acrobat on W20110883.
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Katie Halvorson Jul 22, 2014 08:25 AM 
She called and said she is around all day today
but if she isn't there then you can continue on
without her if you can.
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Miles Rakestraw Jul 21, 2014 02:39 PM 
Called and left a VM requesting time availability
for software install.
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Miles Rakestraw Jul 21, 2014 12:55 PM 
Task reassigned to Miles Rakestraw.
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Tricia Flaherty Jul 21, 2014 12:25 PM 
Install Acrobat Pro v11 on W#20110883[Edit Inv] for Debbie Diehm
Installer and info at:
T:\Adobe Acrobat\Acrobat11Pro
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