Service Request Ticket - # 54237

Service Request Information

CONTACT Name Bleakney-Huebsch, Dana   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jul 21, 2014 12:41 PM
Department The Research Institute Phone 88496
Location Email bleakneyd@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20120895[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Dell OptiPlex 9010 SFF, Intel Core i7, 8M, 3.4GHz
Serial No. CJ68FX1 Location PDR

CPU Intel Core i7-3770 (8M, 3.4GH w/HD4000 Graphics)


OS Windows 7 Pro, 64 bit Software Office Pro Plus 2013 from P0089716 downgraded to Office Pro Plus 2010, Adobe InDesign CS6 (v.8) License from P0093384, Adobe Acrobat Pro XI(v.11) from P0094776

Wired NIC B8:CA:3A:73:40:07

TECHS Submitted by Tricia Flaherty Contact flahert@wou.edu 88925
Primary Technician Contact acarlson11@mail.wou.edu 88925

Tracking

Entered by Date Memo
Alexander Carlson
Email

Public
Entered by Date Memo
Alexander Carlson Jul 21, 2014 02:35 PM 
Status changed from (1) Pending to (5) Completed
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Alexander Carlson Jul 21, 2014 02:34 PM 
Installed no problems. Done.
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Alexander Carlson Jul 21, 2014 12:55 PM 
left VM
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Alexander Carlson Jul 21, 2014 12:53 PM 
Task reassigned to Alexander Carlson.
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Tricia Flaherty Jul 21, 2014 12:41 PM 
install on W#20120895[Edit Inv] Adobe Acrobat Pro XI(v.11)
from P0094776
Installer and info at:
T:\Adobe Acrobat\Acrobat11Pro
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