Service Request Ticket - # 54240

Service Request Information

CONTACT Name Wolfe, Gail   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jul 21, 2014 03:34 PM
Department Financial Aid Phone 88682
Location Email wolfeg@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Printer Edit WOU # 20100433[Edit Inv] (opens in a new window) Bldg/Room WEL
Service Tag Description Xerox Phaser 3600DN Monochrome Laser Printer
Serial No. MHB891295E Location Empty

Model P3600/DN Hostname financialaid.wou.edu
Notes 40ppm, PS3, 128MB Memory Network Print, Duplex 110V, PRINTER MAINT: Xerox Phaser 3600 fuser unit 110volt part#126N00324 from VISA2012003442 MAY2013 SR50471; Xerox 3600 Fuser 110V, New #126N00324 from VISA2014004513 SR56381 APRIL2015; PRINT MAINT: Xerox 3600 Fuser Maintenance Kit, 110V, New #3600-Z1, VISA2016005798, OCT2016, SR61718 Ink/Toner Refill

Wired NIC 00:00:AA:BE:4C:89

TECHS Submitted by Megan Thibeault Contact thibeaultm@wou.edu 88925
Primary Technician Contact mrakestraw13@wou.edu 88925

Tracking

Entered by Date Memo
Miles Rakestraw
Email

Public
Entered by Date Memo
Miles Rakestraw Jul 23, 2014 12:27 PM 
Status changed from (1) Pending to (5) Completed
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Miles Rakestraw Jul 23, 2014 12:27 PM 
Transfer roller has been replaced.  The printer is
now re-connected and printing normally.
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Megan Thibeault Jul 23, 2014 12:09 PM 
Task reassigned to Miles Rakestraw.
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Megan Thibeault Jul 21, 2014 03:38 PM 
PR#7870
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Megan Thibeault Jul 21, 2014 03:34 PM 
Needs a new transfer roller
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