Service Request Ticket - # 54242

Service Request Information

CONTACT Name Hale, Karla   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jul 21, 2014 04:46 PM
Department College of Education Phone 89293
Location Email halek@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20130563[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag 9PJTTZ1 Description Dell Latitude E6440 Intel i7-4600M(2.9GHz 4M)
Serial No. 9PJTTZ1 Location PDR 2023 Giveaway

CPU Intel Core i7-4600M(2.9 GHz, 4M) 4thGEN


OS Windows 7 Pro Software MS office Pro Plus 2013 from P0093001

Wired NIC EC:F4:BB:07:EB:15


Wireless NIC 40:F0:2F:B9:10:27

TECHS Submitted by Tricia Flaherty Contact flahert@wou.edu 88925
Primary Technician Contact dkarbia11@wou.edu 88925

Tracking

Entered by Date Memo
Dyl Karbia
Email

Public
Entered by Date Memo
Dyl Karbia Jul 22, 2014 10:33 AM 
Status changed from (1) Pending to (5) Completed
 Add Attachment
Dyl Karbia Jul 22, 2014 10:33 AM 
Setup the spare monitor for Karla. It works just fine.
 Add Attachment
Katie Halvorson Jul 22, 2014 10:02 AM 
Karla called and confirmed she is available till
430 today.
 Add Attachment
Dyl Karbia Jul 22, 2014 10:01 AM 
Check her office but she wasn't around.
 Add Attachment
Dyl Karbia Jul 22, 2014 08:39 AM 
I was able to get hold of Cambell via phone
conversation she promise to informed Karla that
the spare monitor is ready to be deliver when she
return to work today.
 Add Attachment
Katie Halvorson Jul 22, 2014 08:36 AM 
She is in till 430 today for the set up.
 Add Attachment
Dyl Karbia Jul 21, 2014 04:59 PM 
Task reassigned to Dyl Karbia.
 Add Attachment
Tricia Flaherty Jul 21, 2014 04:56 PM 
Task reassigned to UCS Tech.
 Add Attachment
Tricia Flaherty Jul 21, 2014 04:46 PM 
Darla Campbell can be a secondary point of contact
for this spare monitor setup for Karla Hale
 Add Attachment