Service Request Ticket - # 54243

Service Request Information

CONTACT Name Craven, Linda   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jul 22, 2014 08:02 AM
Department Education & Leadership Phone 89252
Location Email cravenl@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20110949[Edit Inv] (opens in a new window) Bldg/Room SSC 159
Service Tag 25825V1 Description OptiPlex 990 SFF, Intel Core i5 2500(3.3GHz, 6M)
Serial No. 25825V1 Location Linda Craven, NTT Instructor Teacher Ed

CPU Intel Core i5-2500(3.3GHz,6M,TV-x)


OS Windows 7 Pro, 64 bit Software MS Office Pro Plus 2010 from P0085446

Wired NIC 18:03:73:23:23:D4

TECHS Submitted by Katie Halvorson Contact khalvorson08@wou.edu 88925
Primary Technician Contact peppers@wou.edu 88956

Tracking

Entered by Date Memo
Shandelle Plasker
Email

Public
Entered by Date Memo
Shandelle Plasker Jul 22, 2014 12:31 PM 
Status changed from (1) Pending to (5) Completed
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Shandelle Plasker Jul 22, 2014 12:31 PM 
She had a port next to her desk behind the book 
case. It is activated and I plugged in the 
inthernet cord and made sure that the internet 
was working which is was and is all set up to go.
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Alexander Carlson Jul 22, 2014 10:06 AM 
Task reassigned to Shandelle Pepper.
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Alexander Carlson Jul 22, 2014 10:06 AM 
She is contacting telecom - was told to reassign to 
Shandelle.
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Alexander Carlson Jul 22, 2014 09:32 AM 
Ethernet port on other side of room - contact is on 
a meeting. Will call in a bit and tell her to 
contact telecom.
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Alexander Carlson Jul 22, 2014 08:37 AM 
Computer set up - provided keyboard and mouse. 
Going back in 30 minutes or so to finish setting 
up ethernet - port is under someone's desk who is 
actively working and said they would be gone in 
about half an hour.
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Alexander Carlson Jul 22, 2014 08:10 AM 
Task reassigned to Alexander Carlson.
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Vikas Sharma Jul 22, 2014 08:10 AM 
Task reassigned to Vikas Sharma.
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Katie Halvorson Jul 22, 2014 08:02 AM 
****This is an email****
Good Morning~

We have a new adjunct faculty being set up in an
office, and we would like her computer hooked up
and ready to go.  Her name is Linda Craven.

The computer #20110949[Edit Inv], and monitor #20111065[Edit Inv] are
currently located in Ed #202, and would need to be
set up in Ed #159.  It looks like we might be
missing a power cord though for it.

Thanks,

Darla
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