Service Request Ticket - # 54249

Service Request Information

CONTACT Name Thibeault, Megan   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jul 22, 2014 02:27 PM
Department University Computing Solutions Phone 88624
Location Email eichlerm@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Printer Edit WOU # 20140011[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Xerox ColorQube 8870DNM Color Printer
Serial No. XFL143358 Location PDR

Model ColorQube 8870 Hostname itc002.wou.edu
Notes Notes Color Printer, 40 ppm, 2400 Finepoint Image Quality, 512 MB Memory, Ethernet, USB, 1X525 Letter/Legal Input Tray, Two-Sided Printing, Na Pwr Cord STUDENT TECH PRINTER WITH PAGEPACK IP: 140.211.114.23 Metered pin: 0110 Ink/Toner Refill Black:108R00965 Blue:108R00962 Yellow:108R00964 Magenta:108R00963 MAINT KIT:109R00783

Wired NIC 9C:93:4E:4D:9A:36

TECHS Submitted by Sarah Pettigrew Contact spettigrew12@wou.edu 88925
Primary Technician Contact thibeaultm@wou.edu 88925

Tracking

Entered by Date Memo
Megan Thibeault
Email

Public
Entered by Date Memo
Megan Thibeault Jul 29, 2014 08:00 AM 
Status changed from (1) Pending to (5) Completed
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Megan Thibeault Jul 29, 2014 08:00 AM 
All set up
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Sarah Pettigrew Jul 22, 2014 03:25 PM 
***this is for ITC002 replacing WOU #20090472***
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Sarah Pettigrew Jul 22, 2014 02:32 PM 
The printer being replaced is W# 20090476[Edit Inv]
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Sarah Pettigrew Jul 22, 2014 02:27 PM 
NEW EQUIP SETUP: A network printer needs to be setup and 
delivered to ITC 003. The WOU # of the printer is 20140011[Edit Inv]. The 
printer is powered off on the counter in ITC 008.
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