Service Request Ticket - # 54255

Service Request Information

CONTACT Name Landon-Hays, Melanie   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jul 23, 2014 11:17 AM
Department College of Education Phone 89223
Location Email haysm@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20121142[Edit Inv] (opens in a new window) Bldg/Room RWEC 123
Service Tag Description Apple MacBook Pro 13 inch (Intel Core i5 2.5GHz)
Serial No. C1MKT1JSDV30 Location Melanie Landon-Hays, MIA 7/25 (was 123)

CPU intel Core i5(2.5GHz Dual-core


OS MAC OS X 10.8 (Mountain Lion) Software MS Office 2011 Std for MAC from P0090519;

Wired NIC 10:DD:B1:D8:2D:FA


Wireless NIC 88:1F:A1:1D:41:6A


Bluetooth NIC 88:1F:A1:1D:41:6B

TECHS Submitted by Shandelle Plasker Contact peppers@wou.edu 88956
Primary Technician Contact bidahor13@wou.edu 88925

Tracking

Entered by Date Memo
Babatunde Idahor
Email

Public
Entered by Date Memo
Babatunde Idahor Jul 23, 2014 04:31 PM 
Status changed from (1) Pending to (5) Completed
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Babatunde Idahor Jul 23, 2014 04:27 PM 
Monitor #20091062[Edit Inv] was delivered to Melanie's office 
and the setup was successful.Connected the Macbook 
to the monitor using the mini-display port to vga 
adapter.After the restart everything was fine.
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Dyl Karbia Jul 23, 2014 04:11 PM 
Task reassigned to Babatunde Idahor.
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Dyl Karbia Jul 23, 2014 01:39 PM 
Check Melanie office but she wasn't around. I
spoke with the secretary to inform that I came
around. She promise to informed her upon her
return on campus.
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Dyl Karbia Jul 23, 2014 11:19 AM 
Task reassigned to Dyl Karbia.
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Shandelle Plasker Jul 23, 2014 11:17 AM 
Darla Campbell(88788) can be a secondary point of
contact for this spare monitor setup for Melanie
Landon-Hays.
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