Service Request Ticket - # 54267

Service Request Information

CONTACT Name Bales, Amanda   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jul 24, 2014 11:47 AM
Department Business Services Phone 89473
Location Email balesa@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
A/V equipment Edit WOU # 20030586[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Projector XGA 3500 Lumens
Serial No. G4D000344 Location PDR 2023 Giveaway
TECHS Submitted by Kevin Thibeault Contact kthibeault11@wou.edu 88925
Primary Technician Contact nmoore10@wou.edu 88925

Tracking

Entered by Date Memo
Nick Moore
Email

Public
Entered by Date Memo
Nick Moore Jul 24, 2014 01:58 PM 
Status changed from (1) Pending to (5) Completed
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Nick Moore Jul 24, 2014 01:58 PM 
restarted printer and they both were able to print.
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Alyssa Little Jul 24, 2014 01:28 PM 
****This is an email****
This is Amanda in Mail Services; I received a call
from a Nick Moore about working on the printer
that is malfunctioning (I never received a service
request number or confirmation email); I am now
back from lunch and will be in the office until
5:00pm.
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Alexander Carlson Jul 24, 2014 12:17 PM 
left voice mail, door was locked
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Alexander Carlson Jul 24, 2014 12:08 PM 
Task reassigned to Nick Moore.
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Kevin Thibeault Jul 24, 2014 11:47 AM 
The computers wou#20091120[Edit Inv] and #20091021[Edit Inv] cannot
connect to the printer in the mail room.

She will be out of her office at lunch until 1 and
would like someone to come by then.
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