Service Request Ticket - # 54268

Service Request Information

CONTACT Name Glasenapp, Gary   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jul 24, 2014 12:05 PM
Department The Research Institute Phone 88771
Location Email glaseng@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
peripheral Edit WOU # 20130831[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Dell E-Port PlusII Replicator & 130W power adapter
Serial No. QAD0209800866 Location PDR
TECHS Submitted by Kevin Thibeault Contact kthibeault11@wou.edu 88925
Primary Technician Contact acarlson11@mail.wou.edu 88925

Tracking

Entered by Date Memo
Alexander Carlson
Email

Public
Entered by Date Memo
Alexander Carlson Jul 24, 2014 01:15 PM 
Status changed from (1) Pending to (5) Completed
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Alexander Carlson Jul 24, 2014 01:15 PM 
Fixed.

Changed default playback device so it would play 
from the monitor like he wanted.

Also made it so he can close his laptop without it 
going into sleep mode which he requested.
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Alexander Carlson Jul 24, 2014 12:57 PM 
Task reassigned to Alexander Carlson.
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Kevin Thibeault Jul 24, 2014 12:05 PM 
His laptop sound is not working. Please contact
him by phone to schedule a time.

**WOU# is on dock station
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