Service Request Ticket - # 54278

Service Request Information

CONTACT Name Student, Student   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jul 24, 2014 04:55 PM
Department Phone 88925
Location Email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20120151[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Dell OptiPlex 990 SFF, Core i7-2600, 3.4GHz, 8M
Serial No. JLHS7V1 Location PDR

CPU Intel Core i7-2600(3.4GHz, 8M)


OS Windows 7 Pro, 64 bit Software MS Office Pro Plus 2010 from P0086494

Wired NIC 18:03:73:34:88:7A

TECHS Submitted by Alexander Carlson Contact acarlson11@mail.wou.edu 88925
Primary Technician Contact nmoore10@wou.edu 88925

Tracking

Entered by Date Memo
Nick Moore
Email

Public
Entered by Date Memo
Nick Moore Jul 25, 2014 03:29 PM 
Status changed from (1) Pending to (5) Completed
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Nick Moore Jul 25, 2014 03:29 PM 
working now brought back the computer and updated
the name with lori.
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Nick Moore Jul 25, 2014 10:06 AM 
re imaging the computer then plan on bringing back
to NS116
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Nick Moore Jul 25, 2014 09:23 AM 
brought back computer W#20120151[Edit Inv] to ucs.
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Nick Moore Jul 25, 2014 09:03 AM 
Task reassigned to Nick Moore.
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Lori Burgeson Jul 25, 2014 07:24 AM 
Under warranty.  Find out what issue is so we can 
fix this quickly
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Alexander Carlson Jul 24, 2014 04:55 PM 
W#20120151[Edit Inv] - ignores inputs / will not log on
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