Service Request Ticket - # 54287

Service Request Information

CONTACT Name Burgeson, Lori   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jul 26, 2014 01:56 PM
Department University Computing Solutions Phone 88955
Location Email burgesonl@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Printer Edit WOU # 20130043[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Xerox ColorQube 8870DNM Color Printer
Serial No. XFL000704 Location PDR

Model ColorQube 8870 Hostname hl1082.wou.edu
Notes Notes Color Printer, 40 ppm, 2400 Finepoint Image Quality, 512 MB Memory, Ethernet, USB, 1X525 Letter/Legal Input Tray, Two-Sided Printing, Na Pwr Cord STUDENT TECH PRINTER WITH PAGEPACK IP: 140.211.112.42 Metered Code: 9246 Ink/Toner Refill Black:108R00965 Blue:108R00962 Yellow:108R00964 Magenta:108R00963 MAINT KIT:109R00783

Wired NIC 9C:93:4E:14:D2:24

TECHS Submitted by Lori Burgeson Contact burgesonl@wou.edu 88955
Primary Technician Contact

Tracking

Entered by Date Memo
Self Resolved
Email

Public
Entered by Date Memo
Megan Thibeault Jul 28, 2014 01:17 PM 
Status changed from (1) Pending to (5) Completed
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Megan Thibeault Jul 28, 2014 01:17 PM 
Task reassigned to Self Resolved.
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Megan Thibeault Jul 28, 2014 01:17 PM 
turned machine off and on-printer is functioning
how it should.
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Lori Burgeson Jul 26, 2014 01:56 PM 
Error Code 91,720.00

Tried to call into Xerox, but they are closed.
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